About Dr Hot Tub

Dr Hot Tub began selling and maintaining Hot Tubs on May 1st 2006, after developing a well known and established Hot Tub Company with showrooms in Birtley County Durham and Ponteland Northumberland. He was also the first in the North East to offer a ‘Hot Tub Hire’ service with hard-shell and box-away spas.

Dr Hot Tub decided in 2014 to make it on his own, taking his extensive experience and knowledge with him. After selling and working with the likes of Catalina Spas,  Deluxe Spas, Artesian Spas, Marquis Spas, Vita Spa, Euro-Spa and LA Spas to name but a few, his knowledge grew and his competence became unquestionable and unbeatable.

Even if on the unlikely event that Dr Hot Tub can’t work out what is wrong with your tub, he can rely on the advice of his many experienced friends and colleagues in the Hot Tub industry, making him the most reliable, experienced and skilled Hot Tub technician in the North East of England.

Now with Part P qualified electricians, and time serviced mechanical/service engineers on his team, Dr Hot Tub can not only repair any electrical or mechanical problems with your Hot Tub, they can also investigate for any external influences that may be causing a fault, It may not necessarily always be the tub that’s broken, it could be something else!

Our technicians have also successfully completed the Balboa and Gecko Component Training Course as well as BISHTA training and regularly attend relevant training seminars to keep up with the ever-changing technology involved with Hot Tubs today.

Rest assured whatever the fault, Dr Hot Tub can and will sort it out!

Dr Hot Tub specialises in Balboa Water Group equipment, Gecko, Gecko Aeware Davey, HotSprings and many other Spa Pack manufacturers.

Who We Are

Brian (Company Director) has been in the Hot Tub industry since 2006. During this time he has serviced, repaired and sold many different brands of Hot Tubs and Swim Spas, domestic and commercial and has built up a vast amount of knowledge and experience from working with different systems and through simple fault finding diagnostics. Brian is also a qualified ‘Part P’ electrician and has completed Balboa and Gecko training courses to enhance his skills and knowledge. Brian is most likely the voice you will hear when calling to book your spa in for work. He’s normally on site so sometimes may not answer the phone straight away, but rest assured, if you drop him a text hell certainly return your call.

Gordon (nicknamed ‘Gecko Gordon‘ because of intensive knowledge of the Gecko system) is a time-served engineer who has worked in tool and machinery servicing and quality control for many years. His skill set is unquestionable as is his attention to detail, which is commented on by almost every customer that he meets. He simply won’t be beaten when it comes to fault finding and his customer service skills are exemplary. Taking this into account it goes without saying that Gordon is our main diagnostic/repair engineer who thrives on ‘getting the spa fixed’

Karl re-joined Brian and the team in early 2022 and has worked within the Hot Tub industry carrying out services, valets and repairs since 2010. He always works with a smile on his face, is meticulous in his work and wont leave your spa until he’s 100% sure its in pristine and safe condition. 

*Our staff regularly attend Balboa and Gecko training refresher courses and take great pride in gaining the knowledge and skills required to carry out their work effectively and efficiently.