Identifying Parts in Your Hot Tub
It's good to know how your tub works, what the components iside are called and at times it will be useful for Dr Hot Tub to ask a few questions about parts of your tub before he gets there. Use the image above to familiarise yourself with certain components before you call him.
Normally a Tub will loose an inch or so of water over a 4 week period with regular useage. If your Tub appears to be loosing more than this, look for tell tale signs such as water appearing around the floor of the cabinet that wouldnt normally be there. Mark the waterline with a crayon and monitor over a week, if the level drops more than 10mm the likelihood is you have a leak somewhere.
If your electrics are tripping and your unsure whats causing it, switch off your tub at the isolating switch then at the breaker at your main electric board. Then switch the breaker back on, then switch your tub on at the isolator. If it is your tub and its tripping as soon as you switch it on, its probably either a faulty pump, blower, heater or circuit board. Sometimes pumps can easily be fixed and Dr Hot tub will make sure you dont pay 'over the odds' with your repair if he can help it. If its tripping after its been running for a few minutes, its more than likely a faulty heater element. Again Dr Hot Tub will repair it in the most cost effective way he can, he wont tell you you need a complete heater, it probably only needs a replacement element. If there is evidence that the heater is old and in a poor state though, he will advise that you change the whole heater including sensors/pressure switch and O rings, saving the need for a return call out, saving you the inconvenience but more importantly saving you money.
Sometimes the problem can lie with an external problem such as a switch or faulty breaker, circuit or even cable. Because Dr Hot Tub is a fully qualified electrician he'll be able to identify and fix the fault normally there and then.
Dr Hot Tub does fix chinese spas however if the part is for example a main circuit board he may advise that you replace the PCB with a more relaible, economical and durable Balboa system. He can do full refurbs for as little as £800. Most of the therapy pumps that the Chinese/Europeans put into their tubs are OK to an extent, however he would also recomend that they are replaced with a compatible American/Canadian pump as the chinese pumps can be very unreliable, expensive to run and normally fail within a year or two (especially the circulation pumps).
Its the PCB's that really lets them down, so if you replace it with a Balboa system, your actually making your Tubs major component (the PCB, heater and control panel as good and reliable as some of the cheaper American/Canadian spas on the market, some of which are actualy manufactred in China but licensed in the USA. FACT!!!
European and Chinese Hot Tubs (Our Oppinion)
A lot of European Hot Tubs are also full of inferior Chinese components and manufactured quickly with inferior materials and techniques, making them apperar to be 'too good to be true' when looking at the price tag. The likelihood is that it is 'too good to be true' and along with it, in a short period of time will come the common faults and problems associated with Chinese /European tubs-Expensive running costs, leaks, shell blisters, pillows disintegrating, cabinets fading, covers taking in water, noisy pumps, faulting pumps, deteriating jetrs etc. etc.
When you spend 1000's of £'s on a Hot Tub, you realy should expect it to last for many many years and look good, work well and run economically for those years. Dr Hot Tubs advice is Buy an established branded American Hot Tub from an established dealer!!
Q. Why does the panel display "FLO" constantly and nothing works?
Q. Why does the panel display "FLO" alternating with current temperature?
Q. Why does the system power input fuse (20A, 25A or 30A) keep blowing?
Q. Why does the panel display "SN3"?
Q. Why does the panel display "SN1"?
Q. Why does the control panel display "OH"?
Q. Why isn't the system maintaining the set temperature of the water?
Q. The system is receiving proper voltage, why doesn't anything function?
Q. Why does the GFCI trip immediately upon power up?
Dr Hot Tub
The Hot Tub Factory
At Clays Garden Centre
Peel Retail Park
Tel: 0191 416 1595
Mob: 07971 446663
Or use our- CONTACT form
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