Diagnostic Call-Out £90
A diagnostic call out is what is required if your Hot Tub has a fault and you need a professional to check it out.
Our chief technician Brian has over 13 years experience in fault finding, and repairing all makes of Hot Tubs and has undergone an intense Balboa Training course which is is highly recognised and respected in the industry.
Our charge for this service is £90 and this must be paid in advance to the call out. This charge will cover the first hour of diagnostics, and will normally be enough time to identify what the problem is with your Spa. Any subsequent hours after that for either diagnostic or repairs will be charged at £45 per hour with minimum 30 minute charges of £22.50.
Sevices, MOT's and Valet's
Valets, Hot Tub MOT's and Servicing is a Dr Hot Tub speciality. Looking after your Tub both aesthetically and mechanically will ensure many years of trouble free Tubbing. Poor water quality can not only make your Tub an undesirable place to be, but can cause serious damage to major components such as heaters, pumps, pipe work and even your shell.
50 mile total traveling included. Additional mileage charged at £1 per mile
Full Valet - £149 - With a full Valet we will empty, clean, refill and rebalance your water. we won’t leave until were certain that there are no air locks or problems with your tub that weren’t there before we arrived. A Full Valet normally takes between 2-3 hours
Half Valet - £125 - This is basically a tub clean only. Well empty, clean and towel dry your tub. We will then require the customer to re-fill their own tub and clear any air locks should they form. occur. A Half Valet normally takes approx 2 hours.
On-Site Water Quality/Maintenace Training
We also offer On-Site water quality and Hot Tub maintenance training courses.
These are perfect for those who have purchased or inherited a pre-loved Hot Tub and need some guidance and advice on how to use and care for it safely prolonging its life for many, many years
Our training course (Commision) is £149.00*. This includes on-site training which normally lasts 1 hour, plus our standard chemical starter kit (valued at £39.99).
*Mileage subsidy is applicable to distances ove 25 miles.
Dr Hot Tub
The Hot Tub Factory
At Clays Garden Centre
Peel Retail Park
Tel: 0191 416 1595
Mob: 07971 446663
Or use our- CONTACT form
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