Domestic and Commercial Hot Tub and Pool Repairs

Hot Tub Call Out's Valets, MOT's and Annual Servicing

Diagnostic Call-Out £90

A diagnostic call out is what is required if your Hot Tub has a fault and you need a professional to check it out.

Our chief technician Brian has over 13 years experience in fault finding, and repairing all makes of Hot Tubs and has  undergone an intense Balboa Training course which is is highly recognised and respected in the industry.

Our charge for this service is £90 and this must be paid in advance to the call out. This charge will cover the first hour of diagnostics, and will normally be enough time to identify what the problem is with your Spa. Any subsequent hours after that for either diagnostic or repairs will be charged at £45 per hour with minimum 30 minute charges of £22.50.

Sevices, MOT's and Valet's

Valets, Hot Tub MOT's and Servicing is a Dr Hot Tub speciality. Looking after your Tub both aesthetically and mechanically will ensure many years of trouble free Tubbing. Poor water quality can not only make your Tub an undesirable place to be, but can cause serious damage to major components such as heaters, pumps, pipe work and even your shell. 


  • Annual Service - £195-£249* To keep your tub in pristine mechanical condition, we recommend at least one service per annum. Our 40 point service includes checking jets, heater seals, pump seals, we also check for rodent infestation, leaks and much much more. This price does NOT include replacement filters however we regularly have special promotions ongoing such as 'free aromatherapy' etc.
  • An annual service takes between 3-4 hours depending on a number of factors and we do ask that the Tub be filled (and heated) before we arrive to ensure the best results with our pipework cleaning solution.
  • *Single Filter Service £195. Dual Filter Service £225. Tripple Filter Service £249
  • **Specialised filters such as Sundance, D1, Master Spa, HotSprings, will be subject to a small additional charge.
  • HOT TUB MOT £99- Our Hot Tub MOT is a professional health and safety check for your Hot Tub's major components. Our specialist technician (also a Fully qualified electrician) will carry out PAT tests on all major components, test the RCD functionally and electrically, check pump amp readings and Ohms readings of your heater ensuring that your spa is in a safe and healthy condition for you and your loved ones. Water and electricity must be respected and our HOT TUB MOT will ensure not only your safety whilst using it but peace of mind that it has been professionally inspected and tested.  Our HOT TUB MOT takes approx 1.5hrs
  • MOT/SERVICE £269-£299*** Our MOT/SERVICE is as it sounds, a combined MOT and full service, leaving your tub in pristine and safe condition. Our MOT/SERVICE takes approx 4-5 hrs and is carried out by our fully qualified and experienced electrician/technician.
  • ***Single Filter MOT/Service £269. Dual Filter MOT/Service £279. Tripple Filter MOT/Service £299


50 mile total traveling included. Additional mileage charged at £1 per mile

each way



Full Valet - £149 - With a full Valet we will empty, clean, refill and rebalance your water. we won’t leave until were certain that there are no air locks or problems with your tub that weren’t there before we arrived. A Full Valet normally takes between 2-3 hours 

Half Valet - £125This is basically a tub clean only. Well empty, clean and towel dry your tub. We will then require the customer to re-fill their own tub and clear any air locks should they form. occur.  A Half Valet normally takes approx 2 hours.

  • With both types of Valet we will require the tub to be FULL AND HOTU
  • Hot Tubs that have been neglected and are in an unsanitary and poor condition will be subject to an additional charge

On-Site Water Quality/Maintenace Training


We also offer On-Site water quality and Hot Tub maintenance training courses.

These are perfect for those who have purchased or inherited a pre-loved Hot Tub and need some guidance and advice on how to use and care for it safely prolonging its life for many, many years

Our training course (Commision) is £149.00*. This includes on-site training which normally lasts 1 hour, plus our standard chemical starter kit (valued at £39.99).

*Mileage subsidy is applicable to distances ove 25 miles.

Where to find us:-

Dr Hot Tub

The Hot Tub Factory

At Clays Garden Centre

Peel Retail Park


NE37 2PA

Contact us for a diagnostic call out

Tel: 0191 416 1595

Mob: 07971 446663


E-mail: drhottub@live.co.uk


Or use our-  CONTACT  form

Special Offers

This month's special:

  • 10% discount of next valet or service


Hot Tub Relocations

Hot Tub relocations are one of our specialities. Give us a call for more information

Dr Hot Tub only recommends well established American brands such as Vita Spa and American Whirlpool. Click below to find your nearest showroom


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